Status and Details
            
        
             This is the first version of this Policy.Student Complaints Resolution Policy
            
                
                    
            
                         
                    Status 
                        Historic 
                        
                     
                         
                    Effective Date 
                        1st October 2014 
                        
                     
                         
                    Review Date 
                        1st June 2017 
                        
                     
                         
                    Approval Authority 
                        Vice-Chancellor 
                        
                     
                         
                    Approval Date 
                        18th September 2014 
                        
                     
                         
                    Expiry Date 
                        20th May 2015 
                        
                     
                         
                    
                    
                    Responsible Officer 
                        Anne Siegers
                             
                        
                            Chief Risk Officer
                            anne.siegers@vu.edu.au
                        
                     
                         
                
            Enquiries Contact 
                        April Vocale 
                        
                                  Student Complaints and Integrity Manager
                                  april.vocale@vu.edu.au
                        
                     Summary of Changes from Previous Version
                
Clauses Amended
Policy: All