Status and Details
This page contains information about the status, approval and implementation of this document, contact details for the relevant Manager and, on the right, a brief summary of changes between this and the previous version.
Admin changes to Clauses (3) and (7) to satisfy requirements of the ASQA re-registration process published on 20 May 2015. 12/4/17 additional documents added to “supporting documents and information’ section – (Higher Education Support Act 2003, Standards for Registered Training Organisations 2015, National Code of Practice for Registration Authorities and Providers of Education and Training to Overseas Students 2007 and Higher Education Support Act 2003). 19/9/17 Link to National Code of Practice for Registration Authorities and Providers of Education and Training to Overseas Students in Clause (15) updated to reflect 2017 version (previously was 2007).Student Complaints Resolution Policy
Status
Historic
Effective Date
21st May 2015
Review Date
21st January 2018
Approval Authority
Vice-Chancellor
Approval Date
20th May 2015
Expiry Date
22nd May 2018
Responsible Officer
Kriss Guidotti
Senior Coordinator, Safer Community
+61 3 9919 4865
Enquiries Contact
Kriss Guidotti
Senior Coordinator, Safer Community
+61 3 9919 4865
Summary of Changes from Previous Version