Status and Details

Status and Details

This page contains information about the status, approval and implementation of this document, contact details for the relevant Manager and, on the right, a brief summary of changes between this and the previous version.
 

Student Complaints Policy

Status Current This displays the current status of the document, either Historic, Current or Future.
Effective Date 23rd May 2018 This displays the date on which this version of the document came into effect.
Review Date 23rd November 2021 This displays the date on which the review process for this version of the document is due to commence.
Approval Authority Vice-Chancellor This displays the final approval authority for this version of the document prior to publication.
Approval Date 11th May 2018 This displays the date on which the final approval was granted for this version of the document prior to publication.
Expiry Date Not Applicable Where applicable, this displays the date on which this version of the document expired, or is due to expire.
Responsible Officer Katrina Galanos
Senior Manager, Integrity & Safer Community
+61 3 99195103
This displays the current Responsible Officer for this version of the document.
Accountable Officer John Lambrick
Head of Legal Services
+61 3 99195280
This displays the current Accountable Officer for this version of the document.
Enquiries Contact Katrina Galanos
Senior Manager, Integrity & Safer Community
+61 3 99195103
This displays the officer to whom enquiries about this version of the document should be relayed.

Summary of Changes from Previous Version

8/4/20: Clause 15 complaint address updated to Integrity Office (previously Registrar) and updated Manager, Integrity Office (previously Head of Legal Services).

2/4/20:  Accountable Officer & Clause 15 updated to Head of Legal Services (previously Vice-President, Planning & Registrar).

24/5/18: Reviewed and placed into new template.

 


Clauses Amended:Policy: All


17/07/19


Updated to amend error in delegations.


 


25/2/20:  Minor amendment to Clause 5 to include a link to the Sexual Harassment Response Policy, and the addition of Clause 6, to provide a link to the Sexual Assault Response Policy.