Status and Details

Status and Details

 

Student Complaints Resolution Procedure

Status Historic
Effective Date 21st May 2015
Review Date 21st January 2018
Approval Authority Vice-Chancellor
Approval Date 20th May 2015
Expiry Date 22nd May 2018
Responsible Officer Anne Siegers
Chief Risk Officer
anne.siegers@vu.edu.au
Enquiries Contact April Vocale
Student Complaints and Integrity Manager
april.vocale@vu.edu.au

Summary of Changes from Previous Version

14/2/17 Academic Registrar amended to Registrar in Table and clause 23.


Clauses Amended – 2, 17, 35, 36


Minor amendments to bring the Procedure into compliance with timeliness and notification requirements under the ASQA Standards, were made on 21 May 2015.