Status and Details
23/6/25: Updated procedure to include reference to Outcome Standards for NVR Registered Training Organisations 2025 and update to latest VU Policy template. 18/6/21: The Policy has had minor updates to grammar; clarification of scope in relation to OHS matters; and clarification of process determination (clause 17b).Staff Complaints Resolution Policy
Status
Current
Effective Date
18th June 2021
Review Date
18th June 2024
Approval Authority
Vice-Chancellor
Approval Date
18th June 2021
Expiry Date
Not Applicable
Responsible Officer
Simone Wright
Chief Human Resources Officer
+61 3 9919 5447
Accountable Officer
Lisa Line
Deputy Vice-Chancellor Enterprise and Digital
Lisa.Line@vu.edu.au
Enquiries Contact
Simone Wright
Chief Human Resources Officer
+61 3 9919 5447
Summary of Changes from Previous Version
Clauses Amended:Policy: 1-6, 9,12,14,17b,e,f-i.