Status and Details

Status and Details

This page contains information about the status, approval and implementation of this document, contact details for the relevant Manager and, on the right, a brief summary of changes between this and the previous version.

Public Complaints Policy

Status Current
Effective Date 23rd May 2018
Review Date 5th September 2023
Approval Authority Vice-Chancellor
Approval Date 11th May 2018
Expiry Date Not Applicable
Responsible Officer Kriss Guidotti
Senior Coordinator, Safer Community
Accountable Officer Lucy Franzmann
Chief Financial Officer
Enquiries Contact Kriss Guidotti
Senior Coordinator, Safer Community

Summary of Changes from Previous Version

28/2/23:  Clause 2 has been expanded in order to encapsulate VU’s modern slavery obligations more fully.

26/8/22:  Accountable Officer updated to CFO.

2/4/20: Accountable Officer updated to Head of Legal Services (previously Vice-President, Planning & Registrar).

17/7/19: Updated to amend error in delegations.

23/5/18:Reviewed and placed into new template.

Clauses Amended:Policy: All