Status and Details

Status and Details

 

Staff Complaints Resolution Procedure

Status Historic
Effective Date 4th April 2019
Review Date 4th April 2022
Approval Authority Vice-Chancellor
Approval Date 27th March 2019
Expiry Date 1st May 2019
Responsible Officer Simone Wright
Chief Human Resources Officer
+61 3 9919 5447
Accountable Officer Lisa Line
Deputy Vice-Chancellor Enterprise and Digital
Lisa.Line@vu.edu.au
Enquiries Contact Simone Wright
Chief Human Resources Officer
+61 3 9919 5447
Portfolio of the Chief Human Resources Officer

Summary of Changes from Previous Version

This Procedure aims to consolidate current Staff Complaints Procedures, and simplify and clarify processes. Standards around investigation of complaints have been harmonised, while ensuring procedural processes are enshrined in the Policy.