FAQ

Each Policy and Procedure has an Enquiries Contact listed in the ‘Status and Details’ tab which appears above the document.

The following steps will help you to create a WORD version of a Policy or Procedure, so you can edit, review, or make notes.

1. Open the relevant Policy/Procedure in the Policy Library.
2. Select “Print” – a tab which is situated far right on the black bar.
3. Select “Print to Portable Document Format” – located in a green bordered box at the bottom of the screen.  This will create a pdf copy of the policy/procedure.

At this stage, depending on your software version, you may need to save the pdf to your computer before Step 4.

4. In the pdf copy select “File”, then “Save As”, then select “Save as type” “Word Document (*docx)” – you will then have your word copy ready to save to your drive.

Policies at VU are scheduled for review every three years, if not earlier.  The 'review date' listed in the 'Status and Details' tab is the date from which a review is scheduled to commence.

We recommend you do not.  Using Google to search for VU Policy and Procedures may result in historical and outdated documents being returned. 

Always refer to the Victoria University Policy Library for the current version.

1. Click on a document
2. Click on ‘Print’ tab (see the black tabs across the top of Policy or Procedure)
3. Click on ‘Print to Portable Document format’
4. Print or Save the PDF document

1. Click on a document
2. Click on ‘Print’ tab (see the black tabs across the top of Policy or Procedure)
3. Click on ‘Print to Portable Document format’
4. Save or Print the PDF document

1. Select the document.
2. Click on the ‘Historic Versions’ tab (see the black tabs across the top of Policy or Procedure)
3. List of previous versions with dates will appear
4. Select hyperlinks to open the historic versions

Feedback can be provided online at any time using the ‘Feedback’ tab in the relevant Policy or Procedure.

Feedback submitted via this tab will be sent to the Responsible Officer.

Please refer to the Student Complaints Policy here.

Please refer to the Support for Students Policy.

At VU we operate a document hierarchy which looks like this:

VU Act
Governance, Academic and Student Affairs Statute
Regulations
Policies
Procedures

Higher-level documents override lower-level ones. In the unlikely event of any inconsistency, the position expressed in the higher-level document will apply.

Policy and Procedure development at VU is governed by the Compliance Management Policy and Compliance - Policy Development Procedure, which provides direction on:

• How policies and procedures are developed;
• Who is responsible for endorsing and approving policies and procedures of differing types; and
• How policies and procedures are amended, edited or disestablished.

VU policies are categorised into three types:

1. Academic: means all matters pertaining to teaching and learning, programs and courses, student administration and support services, research and research training.
2. Governance: means all matters of which the Council cannot delegate its power under the VU Act, or for which the Council has reserved for its own approval. 
3. Operational: means all matters that support the management and administration of the University which otherwise do not fall within the definition of academic or governance.

Policies and Procedures which are available for consultation can be found on the Bulletin Board.

The Bulletin Board allows you to review documents and provide feedback online which will be forwarded to the document author for consideration in the consultation process.

• Accountable Officer – A senior leader accountable for content, compliance and organisational adherence to policy and procedure
• Responsible Officer – A senior leader responsible for the operational delivery of the function, who will normally have a direct reporting line to the Accountable Officer.

All definitions of a general nature will be inserted in the Glossary. The word will appear under the ‘Definitions’ section of the policy or procedure and its meaning will appear in the Glossary. The definition will be easily accessible via a ‘float-over’ function with the computer mouse, as well as accessible via the Glossary.

VU Policy and Procedure templates can be found at – https://vustaff.sharepoint.com/sites/i0059/SitePages/Policy-Resources.aspx